FAQS
FREQUENTLY ASKED QUESTIONS
What happens after your initial enquiry?
Following your initial enquiry with us, we will arrange an initial 15 minute consultation call with a HCPC registered psychologist to find our more about your enquiry, needs and therapeutic goals. If you are happy to proceed we will then arrange your first full appointment.
How long would the sessions be?
Psychological therapy sessions are 50 minutes in duration, this is standard practice. Weekly attendance is required in order for you to fully benefit from therapy as it provides structure and consistency to the therapeutic work.
How much are your fees?
You can view our prices page here. If you have further questions regarding prices please do not hesitate to contact us.
Do you accept Health Insurance?
Yes we accept insurance from the following providers: Aviva, Vitality & Cigna.
​Please check your individual policy or contact your provider directly to ensure that cover has been accepted for the level of treatment planned. It is the policy holder's responsibility to ensure that treatment is pre-authorised.
What is the cancelation policy?
We will always try our best to accommodate your needs should you need to reschedule or cancel your appointment, however late cancellations and missed appointments are payable in full unless 48 hours notice is given or an exceptional circumstance has arisen.
Where are your clinics located?
We currently have multiple clinics, one is located in the heart of Mayfair, London and our additional location is in Central Milton Keynes. We also offer online services if you are unable to visit us in person.
Do you do home visits?
Unfortunately we do not offer home visits however, with the power of technology we can still offer sessions in the comfort of your own home via video call or telephone.
How many sessions will I need?
The amount of sessions required is a case by case basis. One size does not fit all, however following the consultation call if you are happy to proceed with therapy with us, we recommend a minimum of 6 sessions as this is the minimum amount we recommend to begin seeing therapeutic change. Many clients often opt for an open-ended approach to therapy which we also offer and encourage. If you opt for this type of contract your therapist will provide a review session every 6-7 sessions, in order to review your progress. If you have further questions or queries on this please contact us and we will be happy to accommodate to your needs.
What approaches do you use?
The therapeutic approach used will be based on your therapeutic needs and goals but we draw upon many different therapeutic approaches including: Person-Centred counselling, Psychodynamic/Psychoanalytical approaches, Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), Acceptance and Commitment Therapy (ACT) and many more.
If you have any further questions about this please contact us and we will happily answer your questions or book a 15 minute consultation call with an expert here.
Is online therapy just as effective as in person therapy?
Since the Covid-19 pandemic online therapy has seen a huge increase. There are many additional benefits to online therapy for clients and often these can enhance the overall effectiveness.
Is my treatment confidential?
All treatment is kept confidential. Prior to your first full session your therapist will outline our confidentiality policy within your therapy contract.
Who do I contact if I require urgent care in crisis:
Please Note: Luxe Psychology Practice is not a crisis service. If you are experiencing distress between sessions or seek urgent support please contact the following helplines or support agencies:
Your local A&E department or call 999
Samaritans: Call 116 123
National Suicide Prevention Helpline UK: Call 0800 689 5652
Childline: Call 0800 11 11
SHOUT: Text SHOUT to 85258
Domestic Violence Helpline: Call 0808 2000 247​
ISSUES
ISSUES THAT WE TREAT
Abuse
ADHD
Affairs and betrayals
Anxiety
Attachment disorder
Autism (ASD)
Bereavement
Bereavement & Grief
Bipolar disorder
Borderline Personality Disorder (BPD)
Burnout
Cancer
Career counselling
Dependant personality disorder
Depression & Low Mood
Emotional abuse
Family issues
​
Feeling sad
Health Anxiety
Loneliness
Low self-confidence
Low self-steem
Panic attacks
Personality disorders
Phobias
Post Traumatic Stress Disorder (PTSD)
Relationship Issues
Seasonal affective disorder (SAD)
Self-Esteem Issues
Separation and divorce
Social anxiety
Stress
Trauma
Work-related stress
At Luxe Psychology Practice we maintain high quality standards and adhere to ethical guidelines from reputable governing bodies to ensure safety and protection of all clients
