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Frequently Asked Questions

What happens after your initial enquiry? 

Following your initial enquiry with us, we will arrange an initial free 15 minute consultation call either via video call or telephone to find our more about your enquiry, needs and therapeutic goals. If you are happy to proceed we will then arrange your first full appointment. 

How long would the sessions be?

Psychological therapy sessions are 50 minutes in duration. Weekly attendance is required in order for you to fully benefit from therapy.   

How much are your fees?

We offer an initial 15 minute consultation phone or video call free of charge.

Full Appointment Fees:
Individuals: £150

Couples: £180

Families: £180-£220 (Dependant on number of family members attending)

Psychology Career Coaching: £60

We currently do not accept insurance clients. 

What is the cancelation policy?

We will always try our best to accommodate your needs should you need to reschedule or cancel your appointment, however late cancellations and missed appointments are payable in full unless 48 hours notice is given or an exceptional circumstance has arisen.

Do you do home visits?

Unfortunately we do not offer home visits however, with the power of technology we can still offer sessions in the comfort of your own home via video call or telephone. 

How many sessions will I need?

The amount of sessions required is a case by case basis. One size does not fit all, however following the consultation call if you are happy to proceed with therapy with us, we recommend a minimum of 6 sessions as this is the minimum amount we recommend to begin seeing therapeutic change. Many clients often opt for an open-ended approach to therapy which we also offer and encourage. If you opt for this type of contract your therapist will provide a review session every 6-7 sessions, in order to review your progress. If you have further questions or queries on this please contact us and we will be happy to accommodate to your needs. 

What approaches do you use?

The therapeutic approach used will be based on your therapeutic needs and goals but we draw upon person-centred counselling, psychodynamic/psychoanalytical approaches and cognitive behavioural therapy (CBT). If you have any further questions about this please contact us and we will happily answer anymore questions. 

Is online therapy just as effective as in person therapy?

Since the Covid-19 pandemic online therapy has seen a huge increase. There are many additional benefits to online therapy for clients and often these can enhance the overall effectiveness.  

Is my treatment confidential? 

All treatment is kept confidential. Prior to your first full session your therapist will outline our confidentiality policy within your therapy contract. 

Who do I contact if I require urgent care in crisis: 

Please Note: Luxe Psychology Practice is not a crisis service. If you are experiencing distress between sessions or seek urgent support please contact the following helplines or support agencies: 

Your local A&E department or call 999

Samaritans: Call 116 123

National Suicide Prevention Helpline UK: Call 0800 689 5652

Childline: Call 0800 11 11

SHOUT: Text SHOUT to 85258

Domestic Violence Helpline: Call 0808 2000 247​

At Luxe Psychology Practice we maintain high quality standards and adhere to ethical guidelines from reputable governing bodies to ensure safety and protection of all clients.

The British Psychological Society (BPS) logo
British Association for Counselling and Psychotherapy (BACP) logo certifying that the practitioner meets professional standards authority and are part of the BACP accredited register
Premium Quality badge award
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